I am often amazed at the crooked entrepreneurship of people running businesses that you and I may deem less than savory. Right before Christmas this year I had ordered a hat for
I quickly looked through the web order to see if there was a way to change or cancel my order. There was not. So I found the toll free number for BRU and called in quickly to see what could be done. The toll free number is pretty easy: 1-888-BabyRUs. But I was in a hurry since I was doing all this from work and I was a little torked they were making me spell for my supper (just give me the number to dial – do not make me hunt and peck) so instead of dialing 1-888 I, without thinking, dialed 1-800. Big mistake.
The phone didn’t even ring – it just was silent for a minute and then went into some music. I remember thinking “this is odd holiday music” but I was looking over my day’s ‘to do’ list and not paying attention waiting for the 5 minutes I’d have to spend climbing through automated prompts. I did get a recording, but not the one I was expecting… a woman’s voice said something that made even me blush (referring to her kitty cat apparently). Once my brain caught up about 2 seconds later I slammed down the phone and froze. I immediately went in and told my boss “I have something you need to know in case you get a phone audit today…” I then was forced to explain the whole thing. Luckily I have a very cool boss who just thought the whole thing was damn funny.
Once I did get through to the CORRECT number and got my order straightened out, I told the customer service rep that about the close encounter. She said they knew about it and that the "other" line had done that on purpose. She said as a mother of a 13-year old she has to be constantly vigilant and can’t even keep up. For instance when trying to do a Government class paper, her son found out that www.whitehouse.com gets you to a totally different Bush (the real site is www.whitehouse.gov). She herself found out that if you leave the “s” off www.craigslist.com you get a whole different kind of solicitations. Obviously these site and phone line owners count on the masses to slip and end up in their lair.
How am I ever going to be able to protect Cora from all of this? Kids are internet savvy by the time they are in grade school. I can’t block sites I don’t even know exist! This is an example of just one of many times I know I’ll be forced to walk a line between protection, trust, faith and confidence in my child. There will be so many others – like the time my 5 year old wants to be independent enough to go to the bathroom in the grocery store by herself, or the time that my 8 year old wants to ride her bike to school, or the time my 13 year old wants to go to a co-ed party. For now I’m just going to enjoy being the omniscient dictator of Cora’s life and dread the day that the Independence Faction overthrows my rule in a bloodless coup. Hopefully I’ll at least be kept on by the new regime as an advisor…